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OneSurvey Help Center

OneSurvey helps teams plan site work, document field conditions, and track execution in one connected workflow.

Use this Help Center to get started quickly and keep sites moving from setup to completion.

See how OneSurvey helps your team plan work, document the field, and keep projects moving.

Start with These Actions

Create a Site Upload a Floor Plan Design & Document

For photo documentation during field work, use Link Photos. See the reference video below.

Reference walkthrough for tablet photo upload during field work.

What OneSurvey Helps You Do

  • Organize site work: create and manage sites, teams, and site context.
  • Capture and document field conditions: build surveys, place elements, and attach evidence.
  • Track execution: manage assignments, tickets, and reporting status in one place.

How It Works

  1. Set up access and create a site.
  2. Build or update the survey and document field conditions.
  3. Track assignments and tickets, then review progress through reports.
OneSurvey workspace overview

Use the floor plan editor to place elements, map coverage, and document site conditions directly on the plan.

Browse by Area

Start Here

Get access set up and understand your first-day workflow.

Sites

Create sites and manage work from setup through delivery.

Surveys

Build floor plans, place elements, and capture documentation.

Mobile

Capture updates quickly while working in the field.

Organization and Access

Manage users, clients, and organization-level settings.

Help

Find answers, terms, and product updates fast.

Access Note

What you see in OneSurvey depends on your role and seat type. See Access and Roles for details.