Mobile Assignments and Tickets¶
Overview¶
Mobile keeps work tracking close to field activity so updates happen in real time.
Mobile Assignment Actions¶
- Review current work and due dates.
- Update status and priority.
- Add comments and attachments.
- Jump to linked site and survey context.
Mobile Ticket Actions¶
- Review active issues.
- Update status, priority, and category.
- Add comments and attachments.
- Track resolution progress.
Assignment Statuses¶
- To Do
- In Progress
- Blocked
- Completed
- Verified
Ticket Statuses¶
- Open
- Pending Vendor
- In Progress
- Waiting on Parts
- Scheduled
- Completed
- Closed
Related Pages¶
Need More Help?
Contact the OneSurvey team if you need guided setup or troubleshooting support.